Friday 30 June 2023 – 6:30 pm – Unable to upload or download files via the Home-in app
All issues with uploading and downloading documents within the app have been resolved. Please go to the App Store or Google Play on your device, and download the latest version of the app to access and download files within the app.
Friday 20th June – 12:15 pm – Unable to upload or download files via the Home-in app
We are working on fixing an issue related to customers not being able to upload or download documents via the Home-in app. Please login via desktop or mobile browser to access and download documents until the issue is resolved. We apologise for any inconvenience and appreciate your patience. Reach out to your buying assistant if you need any help.
Friday 30 June 2023 - 10:30 am - Unable to open downloaded files from the Home-in app
Thank you for your patience. The issue has now been resolved. Please go to the App Store or Google Play on your device, and download the latest version of the app to access and download files within the app.
Thursday 29 June 2023 - 3:30pm - Unable to open downloaded files from the Home-in app
We are continuing to work on a fix. Customers are asked to login via desktop or using a mobile browser to access and download documents until the issue is resolved.
Thursday 29 June 2023 - 10:30am - Unable to open downloaded files from the Home-in app
We are working on fixing an issue related to customers not being able to download files from the Home-in app. We will provide ongoing updates until the issue is resolved.
Tuesday 22 August 2023 – 3:20 pm – Resolved: Unable to upload files via the Home-in app and website client
All issues with uploading documents within the app have been resolved.
Tuesday 22 August 2023 – 2:10 pm – Unable to upload files via the Home-in app and website client
We are working on fixing an issue related to customers not being able to upload documents via the Home-in app. Please use contracts@home-in.com.au to send contract documents, and support@home-in.com.au for all other documents until this is resolved. We apologise for any inconvenience and appreciate your patience. Reach out to your buying assistant for help.
Tuesday 4 July 2023 - 3:30 pm - Lender referral form and customer sign up form currently not accessible
The lender referral form and the sign up page are currently down and you will not be able to access until the issue is resolved. Please try again in an hour. We apologise for any inconvenience and appreciate your patience. Reach out to your buying assistant if you need any help.
Friday 30 June 2023 – 6:30 pm – Unable to upload or download files via the Home-in app
All issues with uploading and downloading documents within the app have been resolved. Please go to the App Store or Google Play on your device, and download the latest version of the app to access and download files within the app.
Friday 30 June 2023 – 6:30 pm – Unable to upload or download files via the Home-in app
All issues with uploading and downloading documents within the app have been resolved. Please go to the App Store or Google Play on your device, and download the latest version of the app to access and download files within the app.
Friday 30 June 2023 – 12:15 pm – Unable to upload or download files via the Home-in app
We are working on fixing an issue related to customers not being able to upload or download documents via the Home-in app. Please login via desktop or mobile browser to access and download documents until the issue is resolved. We apologise for any inconvenience and appreciate your patience. Reach out to your buying assistant if you need any help.
Friday 30 June 2023 - 10:30 am - Unable to open downloaded files from the Home-in app
Thank you for your patience. The issue has now been resolved. Please go to the App Store or Google Play on your device, and download the latest version of the app to access and download files within the app.
Thursday 29 June 2023 - 3:30 pm - Unable to open downloaded files from the Home-in app
We are continuing to work on a fix. Customers are asked to login via desktop or using a mobile browser to access and download documents until the issue is resolved.
Home-in is a brand of CBA New Digital Businesses Pty Ltd ABN 38 633 072 830 trading as Home-in Digital.
CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia.
For information on how we collect and handle personal information, see our Privacy Policy.
Home-in is a brand of CBA New Digital Businesses Pty Ltd ABN 38 633 072 830 trading as Home-in Digital.
CBA New Digital Businesses Pty Ltd is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124. CBA New Digital Businesses Pty Ltd is not an Authorised Deposit-taking Institution for the purposes of the Banking Act 1959 and its obligations do not represent deposits or other liabilities of Commonwealth Bank of Australia.
To access detailed terms and conditions about this website and our app please click here For information on how we collect and handle personal information, see our Privacy Policy.